How to Hire, I.D, Payment and Security
You can email via the website using the 'Enquire' link below each kit, or you can call direct on 03 9596 1951 - Out of Hours and Weekends / Holidays on 0406 562-552. In order to hire from ZeroThree a hire form needs to be completed and returned - available via email when you make an enquiry. You will need to have an ABN or ACN and we also require a copy of your Drivers' License or Passport page plus a bill corresponding to that form of I.D. Other forms of Photo I.D may be suitable such as a Pilots License, Firearms license etc. - This only needs to happen once so if you do intend to repeat hire, the process is much easier!
Credit Card payment or Direct Deposit online is required for all agreements (-unless pre-arranged otherwise). A copy of your card front and rear is needed if you are not present when paying for your hire. A scan via email is fine but will be verified prior to hire - we apologise for the security measures we have to put in place - simply to avoid fraud and to protect you.
A refundable bond of between $1000 and $1750 is required with all hire orders based on the kit you choose.
For day-rate hire, full payment is required upon hire*
For 1 to 2 week hires, 50% of the total hire is taken upon hire and 50% (or remaining balance on return*) on return
For 1 Month and above, payment is taken monthly in advance*
*Non - arranged additional days are charged at daily rate for each additinal day.
*Arranged additional days are charged at daily rate -50% for each additional day unless otherwise agreed.
Hire Periods and Kit Contents
Although our website shows specific hire periods and kit contents, we are able to tailor hire periods and kits to your needs and are also able to work out different rates based around your requirements.
Shipping and Insurance
Delivery costs and insurance are not included in hire pricing. ZeroThree currently require that the hirer covers the hired equipment during the rental period and will need to sign a disclaimer to that effect. ZeroThree are happy to arrange delivery and collection from your premises unless you'd prefer to pick up of course. You are also welcome to arrange your own shipping also if you'd prefer.
Safe return of equipment and refund of Bond
We expect all hired quipment to be retuned in the condition is was hired in. Any damage or loss incurred must be covered in full by the hirer as per the original hire agreement. Hire periods should be strictly adhered to and late returns to us at ZeroTHree will incur additional costs as laid out above. We are, however, quite nice here, so if you do have a legitimate reason as to why your return is late, we'll happily accomodate that.
Our assurances to you.
ZeroThree are an Authorised Apple Reseller and have an impeccable reputation to uphold. We intend to obsessively maintain that by only hiring out the newest, most highly specified euqipment available in the Apple arsenal, so you know whatever you hire from ZeroThree is completely up-to-date. We also keep all of our Macs in pristine showroom condition so you can be assured that as per all of our testimonials with new Mac sales, our Mac hire standards are no different.
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